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Privacy Policy

Last updated: April 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Introduction

Lexivana Technologies Ltd ("we", "us", or "our") operates the Lexivana platform - an AI-powered content creation tool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and service.

2. Information We Collect

Personal Information:

  • • Name and email address when you create an account
  • • Payment information (processed securely through Paddle)
  • • Content you generate using our AI tools
  • • Communications and support requests

Automatically Collected:

  • • Device information (IP address, browser type)
  • • Usage data and analytics
  • • Cookies and tracking technologies

3. How We Use Your Information

  • • Provide, maintain, and improve our AI content creation services
  • • Process transactions and manage subscriptions
  • • Send account notifications and support messages
  • • Respond to your comments and questions
  • • Analyze usage to improve user experience
  • • Prevent fraud and ensure security

4. Cookies

We use cookies to enhance your experience. You can instruct your browser to refuse all cookies. However, some features may not work properly without cookies.

5. Data Sharing

We do NOT sell your personal information. We may share data with:

  • • Service providers who assist with operations (e.g., Paddle for payments)
  • • Legal authorities when required by law
  • • Business transfers (in case of merger or sale)

6. Data Security

We use industry-standard encryption (256-bit SSL) and security measures to protect your personal information. Your data is stored securely on cloud servers with access controls.

7. Your Rights

  • • Right to access your personal data
  • • Right to correct inaccurate data
  • • Right to delete your data ("right to be forgotten")
  • • Right to object to processing
  • • Right to data portability
  • • Right to withdraw consent

To exercise these rights, contact: support@lexivana.app

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Contact Us

For privacy questions:
Email: support@lexivana.app
Company: Lexivana Technologies Ltd
Location: Kigali, Rwanda

© 2025 Lexivana Technologies Ltd - Kigali, Rwanda