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Refund Policy

Last updated: April 2025

14-Day Money-Back Guarantee

We stand behind our service with a 14-day money-back guarantee. If you're not satisfied with Lexivana within the first 14 days of your subscription, we'll provide a full refund—no questions asked.

How to Request a Refund

  1. 1

    Contact Our Support Team

    Email us at support@lexivana.app or call +250793189088

  2. 2

    Provide Your Account Details

    Share the email address used for your subscription

  3. 3

    Receive Your Refund

    We'll process your refund within 3-5 business days

What's Included

  • ✅ Full refund of subscription fee
  • ✅ No questions asked
  • ✅ Processed within 3-5 business days
  • ✅ Original payment method refunded

Important Notes

  • • Refund requests must be made within 14 days of purchase
  • • Account will be deactivated after refund
  • • You may subscribe again at any time
  • • For lifetime plans, refund applies only to first 14 days

Questions?

If you have any questions about our refund policy, please contact us:

© 2025 Lexivana Technologies Ltd - Kigali, Rwanda